What do I do if I want my pet's collar embelished or something specifally made for my pet?
What if my item needs a size a adjustment?
What if my product is not what I expected?
How much is sales tax?


What do I do if I want my pet's collar embelished or something specifally made for my pet?
Email the request with any pictures or ideas and we will get to work for you. A cost estimate will be provided for your approval before work is done.

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What if my item needs a size a adjustment?
Email, call or return item with a note of what sizing needed. You will need to pay for the return shipping to get the product here. The company will ship it back to you.

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What if my product is not what I expected?
You will be given the option to describe in detail what you want and one will be made for you if possible. You can exchange for a different it item, price differences and shipping applicable. You receive a refund, minus shipping.

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How much is sales tax?
Sales tax is included in every item.

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